All our staff place the welfare and development of every child at the core of everything they do. However, we recognise that on occasion a parent or carer may feel the need to raise an issue concerning their child.

Your child’s class teacher should be your first point of contact, unless they are the subject of your concern. The best method to contact your child’s teacher is by leaving a note for them with School Office. We will then ensure that an appointment is made for a telephone call or a face-to-face meeting.

If the class teacher is unable to address your enquiry to your satisfaction, you should then approach the Head Teacher.

All our governors welcome feedback from parents regarding the operation and management of the school. While some governors are parents and may welcome an informal approach while dropping off or collecting their children, we would encourage parents/carers to contact governors through the school office.

Complaints of a general nature should be addressed first to the class teacher and then, if necessary, to the Head Teacher.  If the Head Teacher cannot resolve the issue, or is the subject of the complaint, it would be appropriate to write to the Governing Body. Your letter should be addressed to the Chair of Governors via the Clerk to Governors at the school.  If the Governing Body cannot resolve the complaint, it may be referred to the Local Education Authority or Diocese.

The Governors and Clerk may be contacted via the School Office.

Parents wishing to raise concerns about the school curriculum or related matters should contact the Class Teacher in the first instance followed by the Head Teacher if necessary.  If the problem cannot be satisfactorily resolved, the written procedures for formal complaints are available from the school office.